We want you to be completely satisfied with your order. When you need to return a product to us, please the information below to make sure your return is handled correcty and is issued as soon as possible.
You may return most unused items purchased at Lil Buddy within 45 days of the original delivery for a replacement or refund. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 15 percent. We will pay the return shipping costs if the product is defective or the return is a result of our error. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days (Usually 24-48 hours) of receiving the returned item.
Products main be uneligable for refunds and may only be replace. Products clearly used or damaged through customer use or damaged during shipping and not claimed through carrier are not eligable for refunds or replacement. If you have any questions about your order, please contact us with the information listed below.
Ship authorized returns to the following address:
ATTN: (RMA NUMBER)
N69W25055 Indian Grass Lane
Sussex, WI 53089
For questions regarding our return policy please contact us at firstname.lastname@example.org or (800) 924-1252.